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ND Travel Cardiff Ltd — Terms & Conditions

ND Travel Cardiff Chauffeur Service   

Heol Y Pavin,Llandaff CF5 2FQ  Cardiff Wales

Company registered in England & Wales 16000598.

1.General

ND Travel Cardiff Ltd provides professional chauffeur and private hire services across Cardiff, South Wales, and the UK. By booking a journey with us, you agree to the following terms and conditions.

2.Bookings & Confirmation

  • All bookings are subject to availability and confirmed once you receive written or email confirmation from ND Travel Cardiff Ltd.

  • Please ensure all booking details (date, time, pick-up and drop-off locations, and contact information) are correct at the time of confirmation.

  • We recommend booking in advance to secure your preferred vehicle and time.

3.Payment

  • Payment can be made online at the time of booking or in advance via invoice.

  • ND Travel Cardiff accepts all major credit/debit cards and approved business accounts.

  • All prices are quoted in GBP (£) and include VAT where applicable.

  • Full payment must be received before the start of the journey unless otherwise agreed.

4.Cancellations & Refunds

  • Cancellations made more than 24 hours before the scheduled pick-up time will receive a full refund.

  • Cancellations made within 24 hours of the pick-up time may be subject to a 50% charge.

  • No-shows or last-minute cancellations (less than 3 hours’ notice) will be charged the full fare.

  • If a chauffeur is delayed due to unforeseen circumstances, ND Travel Cardiff will notify the client and offer an alternative or refund if necessary.

5.Waiting Time & Delays

  • Airport transfers include 30 minutes of complimentary waiting time after the flight lands.

  • Additional waiting time will be charged per 15-minute period according to our standard rates.

  • We monitor flight times and adjust pick-up accordingly; however, we are not responsible for delays beyond our control (e.g., flight cancellations, traffic conditions, road closures).

6.Conduct & Safety

  • Passengers must wear seat belts at all times.

  • The chauffeur reserves the right to refuse service if a client behaves in a manner that is unsafe, abusive, or illegal.

  • Smoking, vaping, and consumption of alcohol or drugs are strictly prohibited in all vehicles.

7.Liability

  • ND Travel Cardiff Ltd shall not be held liable for any loss, damage, delay, or inconvenience arising from unforeseen events such as weather, accidents, or traffic disruptions.

  • Passengers are responsible for their personal belongings during travel.

8.Privacy & Data Protection

  • ND Travel Cardiff respects your privacy. Any personal information provided during booking will be used only for the purpose of providing our services.

  • We will not share your information with third parties except where required by law.

9. Amendments

  • ND Travel Cardiff Ltd reserves the right to amend these terms at any time. Any updates will be published on our website:
    👉 https://www.ndtravelcardiff.com

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